Information Technology
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Welcome Alex
This week, we welcome the newest member of the IT department today. Alex Lagunas has joined my team as the PM High School Technology Support Analyst. Alex is a seasoned IT veteran with experience from both educational and corporate worlds. High School technical requests and support tickets will be transitioned to Alex in the next…
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Letscrate and Dropbox: Simple Free File Sharing
I was disappointed to recently read that drop.io, the super simple online file sharing website, would be shutting down subsequent to their acquisition by Facebook. However, two nice alternatives are worth a serious look. Dropbox.com offers a great backup and sharing service allowing one to synch files from multiple devices to a single web account.…
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New Google Book Teaches the Web
Google recently released a wonderful online book to help explain web browsers and web technology to the average non-technical web surfer. Titled “20 Things I Learned About Browsers and the Web”, the online book features a storybook-like theme delivered via HTML 5. Google clearly explains 20 technical topics including browser security, cloud computing, cookies, open…
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Casper Software Case Study
Penn Manor’s IT Team has been featured in a Casper software K-12 case study by JAMF Software. Casper is a phenomenal Mac OS X support tool that helps our team manage, support and update over 2500 district desktops and laptops. The case study outlines our use of Casper software during the PA Classrooms for the…
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Tech Support Hero Wanted
Due to a forthcoming departure from my IT team, I’m in search of a full-time, technology support hero. The position’s primary duties include the installation, maintenance, and troubleshooting of IT hardware and software and desk-side tech support for teachers, staff and students in a complex, multi-platform, mixed-vendor academic setting. Excellent customer service skills, superior interpersonal…